We’re counting down to the highly anticipated release of the platform-wide UI/UX enhancements of TruckIT’s hauling logistics solutions. Very soon, all existing and new TruckIT users will login to a new and improved Portal + Mobile App experience. We’re sure you already have questions, so here is a sneak peek of what to expect.
So... what's the BIG deal?
Our team has been hard at work over the past several months improving the interface of the Portal and Mobile App to provide a better user experience. In addition to the new look and feel, we’ve improved the functionality of several processes, making the TruckIT platform a much more intuitive tool to navigate. In a nutshell, here’s the big deal:
- TruckIT Mobile - mobile app for everyone in the hauling supply chain, including DOT inspectors
- TruckIT Portal - refreshed look and feel with simplified workflows and enhanced features
Why are we doing this?
Keeping the voice of the customer top-of-mind throughout every product development, we’ve identified several opportunities for improvement on both the Portal and Mobile App platforms during our ongoing customer conversations. Here's a few key features to look forward to:
- AirTicketTM - TruckIT’s integrated scalehouse E-Ticketing solution
- Advanced digital ticketing system compatible with DOT requirements
- Simplified dispatch with drag-and-drop capabilities for easy truck assignment
- Centralized project reporting with key performance indicators
When will these features be available?
We mean it when we say, “COMING SOON.” In the meantime, be on the lookout for email, text, and in-portal updates. The TruckIT Team promises a strong communication line throughout this process.
Who should be excited?
These enhancements were made for every stakeholder participating in the heavy material supply chain of custody process. We welcome feedback as you start to use the new system. Our main objective is to make your daily lives better as we improve and expand upon the TruckIT product line.
Have no fear, resources are here.
Lastly, we understand this update will look different for many current TruckIT users. In addition to our all-star Customer Success Team, we’re creating an arsenal of helpful on-boarding tools and step-by-step instructions to ease the transition. Look forward to these resources:
- Product Walkthroughs + In-Portal Resource Center
- Step-by-Step Mobile App Video Guides + Tutorials
- In-the-Field Reference Guides
- Customer Success Support Line & Texting Capabilities
- Ongoing Scheduled Webinars
Be on the lookout for more product updates in the coming weeks and tune into TruckIT social media for product release previews.
Not a current user? Click the button below to learn more about TruckIT’s product line of Hauling Logistics Management technology and our patent pending DOT compliant e-Ticketing solution.